State Bank Of India [SBI] — ATM charges wrongly debited

Address: 516434

Dear sir/madam,

My account [protected], sbi branch - jammalamadugu (Ifsc code : sbin0000977)


As per sbi atm service charges mentioned in your website, charges will be applicable from feb 1 of corresponding year to jan 31 of next year.

But in my case i had blocked my atm card on 24th june 2015.
I bought new sim only 8th july 2015.

The atm charge services for 2015-16 is acceptable.

As per atm service charge in 2016-15, my account is debitted for present using atm card (Activated on 8th july 2015 - acceptable)
But my account is also debitted for the atm card which was blocked on 24th june 2015. (Not at all acceptable)

As per your policy atm service charge should be debitted from atm cards used in period of feb 1, 2016 to jan 31, 2017.

But how can you deduce amount for the atm card for 2016-17 which was blocked on 24th june 2015.

From one month no reply from even home branch, kindly resolve my issue.