State Bank Of India [SBI] — atm failed transaction complaint

Address: East Godavari, Andhra Pradesh, 533002

I had an atm withdrawn transaction from indus ind bank, sector 50 noida branch atm of 10, 000 rs on 4th september but due to atm issue i didn't get the money from the atm.

After 2 days i checked my bank transactions and found that amount is debited but not credit into the account for the failed transactions, so on 8th september i raised a complaint (Complain no : at[protected].) through phone call to the customer care executive and replied to me that complaint will be resolve in maximum seven working days

Now to day is the 25th september almost two weeks over but still issue is pending. I felt the service is not good and there is no communication mail or sms regarding status.

Complaint id: at[protected]
Atm drawn bank : indus ind, sector 50, noida
My branck bank : sbi, jagannaickpur, kakinada, 533002 andhra pradesh.