State Bank Of India [SBI] — atm non refund of money

Address: Lucknow, Uttar Pradesh

I had withdrawn rs. 20000 from khan complex 2nd lucknow on 31 oct 2016 at 17:15 which transaction no is 4585 and in this transaction the atm dispensed only 1000 rs and the amount deducted from the account is rs 20000. For this purpose i lodged a complaint in the bank next day as well as on online sbi portal the ticket no:[protected] but they closed the case again i make the complaint to banking ombudsman, maintainable complaint no. Is [protected] on 20 march 2017 but they didnt take any action. As well as in rbi but my issue is not yet being taken care off. The i make the complaint to sbi chairman but again my issue was not resolved & after that i make a complaint to pmo office registration number deabd/e/2017/10758 & please look into the matter and direct bank to provide proper compensation and also the full amount not dispensed by the atm.