State Bank Of India [SBI] — atm transaction dispute

Sbi atm — atm dispute

Dear sir,

I have an account with sbi, sir, this is been 2 month that i had been registered a complaint (My complaint no. At[protected] regarding my cash withdrawn from sbi atm at nehru place metro-station on 01.06.2017. I had withdrawn amount of rs. 17, 500.00 but only 500/- rupees was withdrawn from the atm machine. I called sbi customer care but they refused to register complain by saying that if the amount could not be refund within 24hrs only than the complaint can be registered.

I called again after 24 hours and launched a complaint, after that i was told that the issue will be resolved within 7 days.
After regular followup i was told the same that my complaint under process, nobody was giving me the exact date or when my amount will be refund to my account.
I am very disappointed from your system. As i am lacking behind in my studies due to involving in these issuses.

Kindly do the needfull and take action regarding this complain.