Address: 682024 | Website: Bank |
This to inform our bad experience we had in our nearby sbi branch (Elamakkara eranakulam), where we went to open a nre account, when we reached the branch at 09:50 the customer assistant said come after 10 mins and she closed the gate. (Fyi, there is a hand written notice pasted on the entrance door stating "due to some difficulties the bank will open only after 10' o clock, i dont understand what is that difficulty when other banks are opening at 9.45)
After 10 minutes i went there to get the application form. And waited in front of the bank officer (Customer assistant) for 10 mins, she didn't show the courtesy, even to look at the customer. Apparently annoyed at the presence of early customers. After some time i left the bank without the form. And after 1/2 hour i send my wife to get the form, and even then they were looking for 15 minutes to find the form and finally handed over same to her. Regret to inform the employees are more involved, talking in mobile phones. Rather attending customers. No wonder the branch looks shabby like a rural panchayat office. The employee attitude gave a negative impression, i would defenitely rethink whether to open an account there. Was this information helpful? |
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