State Bank Of India [SBI] — Avoiding customers queries cum problems and representatives are always helpless.
Kasif Kashif
from Etawah, Uttar Pradesh
Mar 30, 2017
Address: Agra, Uttar Pradesh, 282001
Website: www.statebankofindia.com
I was in sbi sadar bazaar branch agra on 24/march/2017 to open a saving bank account. I submitted each and every verified and attested documents which are needed to open a saving bank account for example pan card, aadhaar card and address proof to bank's administrative manager. He/she asked me to come again on 27/march/2017 (Monday) as well. So i goes to sbi on monday then they asked me to come next day (Tuesday) again. I gone sbi next day then they provided me a welcome kit.in welcome kit there were a state bank's atm card, atm card's pin, internet banking kit. But i need to mention in my complaint that atm card was scrap with wrong or invalid pin and useless internet banking kit as invalid username and invalid password and i don't get my account's passbook because sbi's representative asking me to collect passbook after 2 weeks as passbooks of sbi got finished in branch. I am continuously walking or going to state bank of india's branch sadar bazar agra but my problem not yet resolved that's why i'm complaining against state bank of india's negligence. I am really fed up with sbi.
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State Bank of India [SBI] customer support has been notified about the posted complaint.
Mar 30, 2017
Updated by Kasif Kashif I think STATE BANK OF INDIA never take their Customer's Complaint seriously.
Apr 03, 2017
Updated by Kasif Kashif Today (3 April 2017) I again visit to Bank but My Grievances are not resolved yet. I told Representative about My INVALID ATM PIN as well as about INVALID Login in INTERNET BANKING but Representative avoided me again and asked me to come NEXT DAY and When I tried to file a complaint against NEGLIGENCE then They are not filing Complaint and always suggesting me to contact HOME BRANCH. I think STATE BANK OF INDIA always make APRIL FOOL to their Customers for FOREVER. What should I do?
Apr 03, 2017
Updated by Kasif Kashif Even [protected] and [protected] Customer Care Service is Totally Helpless and Rude.
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