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State Bank of India [SBI] Complaints & Reviews

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Updated: Dec 17, 2025
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State Bank of India [SBI] reviews & complaints page 565

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D
Dutta Sudip
from Kolkata, West Bengal
Apr 1, 2018
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Address: Kolkata, West Bengal, 700094
Website: GOOGLE*Octro Inc txn#

01/04/2018 gmail - transaction alert for your state bank of india debit card

Sudip dutta

Transaction alert for your state bank of india debit card
3 messages

Donotreply. [protected]@sbi.co.in sun, apr 1, 2018 at 1:30 pm to: [protected]@yahoo.co.in

Thank you for using your sbi debit card 478xx3727 for a purchase worth rs50.0 on pos [protected] at
Google *services txn#[protected].

You are receiving this email because you are a state bank of india customer. Please do not reply to this mail. This is an auto generated mail and replies to this email id are not attended to. Add donotreply. [protected]@sbi.co.in to your white list / safe sender list. Else, your mailbox filter or isp (Internet service provider) may stop you from receiving e-mails.

Donotreply. [protected]@sbi.co.in sun, apr 1, 2018 at 1:30 pm to: [protected]@yahoo.co.in

Thank you for using your sbi debit card 478xx3727 for a purchase worth rs7900.0 on pos [protected] at
Google *octro inc txn#[protected].

You are receiving this email because you are a state bank of india customer. Please do not reply to this mail. This is an auto generated mail and replies to this email id are not attended to. Add donotreply. [protected]@sbi.co.in to your white list / safe sender list. Else, your mailbox filter or isp (Internet service provider) may stop you from receiving e-mails.

Donotreply. [protected]@sbi.co.in sun, apr 1, 2018 at 1:31 pm to: [protected]@yahoo.co.in

Thank you for using your sbi debit card 478xx3727 for a purchase worth rs30.0 on pos [protected] at
Google *octro inc txn#[protected].
You are receiving this email because you are a state bank of india customer. Please do not reply to this mail. This is an auto generated mail and replies to this email id are not attended to. Add donotreply. [protected]@sbi.co.in to your white list / safe sender list. Else, your mailbox filter or isp (Internet service provider) may stop you from receiving e-mails.
https://mail.google.com/mail/u/0/?ui=2&ik=0d8252ad57&jsver=iM8e9KVjh8k.en.&view=...
State Bank of India [SBI] customer support has been notified about the posted complaint.
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    C
    Chiyachaka
    from Meerut, Uttar Pradesh
    Apr 1, 2018
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    I not getting (Deducted amount (6347) through sbi debit card, sbi account number is [protected]).. Refund of failed booking on 9 march 2018. By make my trip.com booking id-nh[protected]. Refund reference no - ixgagvwtz3. Make my trip.com is saying that they processed refund amount. My mobile number is [protected]. While calling customer service of make my trip.com they always say that submit latest pdf format of bank account statement. Repeatedly.. And they will ask bank why not refunded. Wait for 4-5 days, again after calling they repeatedly say that send pdf format of bank statements they will ask. Nobody contacted from bank or make my trip. I think they don't want to give refund.. My experience is very bad, while i contacted on toll free number of make my trip.com they always said they already processed... I don't understand now what to do..
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      S
      saisatyanadh
      from Visakhapatnam, Andhra Pradesh
      Apr 1, 2018
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      My name is vanjivaka sairam. Iam studying in a school. I had an account in sbi kiosk banking. Iwant to regiter in sbi internet banking service.in registration it sends otp to my mobile number.in my account i gave the number[protected], but now i changed my mobile number that is [protected]. Kindly change my sbi account mobile numberto[protected]. It will be easy to me to get otp to my mobile number. Thank you
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        B
        Brajesh Kuraware
        from Bhopal, Madhya Pradesh
        Apr 1, 2018
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        Address: Indore, Madhya Pradesh

        I have submitted schoold fees online by using sbi collect portal on 30.3.18 and get reference no. Du87095945. But in the receipt there is only name of school is shown the a/couple no. Of school is not shown. I went to school but they tell me that transection is not completed yet please check your portal sbi collect and verify in which account my money is gone school name is san marino public school district. Indore m. P.
        State Bank of India [SBI] customer support has been notified about the posted complaint.
        Apr 01, 2018
        Updated by Brajesh Kuraware
        I have submitted schoold fees online by using sbi collect portal on 30.3.18 and get reference no.du87095945 .but in the receipt there is only name of school is shown the a/couple no. Of school is not shown. I went to school but they tell me that transection is not completed yet please check your portal sbi collect and verify in which account my money is gone school name is San Marino public school District. Indore m.p
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          S
          Shailendra Dutt
          from Robertsonpet, Karnataka
          Apr 1, 2018
          Resolved
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          Resolved

          Address: 560006

          Sir,
          I have a sbi credit card with registered mobile no : [protected]

          My account shows that a amount of rs 754 was debited on
          Date : 12 nov 2016
          Shop: beijing bites bangalore in

          Though i have tried using my card at beijing bites bangalore on 12 nov16, however the transaction was showing as failed and i received a failure of payment message also in my mobile.
          Thus i ended up paying cash for the same. (Cash receipt image attached)

          Howvere in my account an amount of rs 754 got incorrectly debited and inspite of repeated requests from both sbi and beijing bites. My amount is yet not refunded

          The beijing bites shop also confirmed that they have not received any payment of rs 754. I have written several times with sbi with following references:
          Interaction id - 1-[protected] — on 26nov16
          Interaction id - 1-[protected] dispute ref:[protected] — dtd 20dec16

          However sbi/beijing bites fail to refund my amount.

          Request intervene to resolve my issue

          -sd seetha
          [protected]
          +2 photos
          May 8, 2018
          Complaint marked as Resolved 
          State Bank of India [SBI] customer support has been notified about the posted complaint.
          Verified Support
          Apr 02, 2018
          State Bank of India [SBI] Customer Care's response
          Dear Customer, Dear SBI Cardholder, your concern is o[censored]tmost priority to us and we are trying to resolve the same at the earliest. We request you to not mention your personal details & credit card number including PIN, OTP, CVV etc on a public forum or with anyone. You may write your concerns to us at our official e-mail id at [protected]@sbicard.com.
          Verified Support
          Apr 04, 2018
          State Bank of India [SBI] Customer Care's response
          Dear Customer, We have been trying to contact you but unable to do so.Please call SBI card helpline or mail us at [protected]@sbicard.com for further assistance.
          May 23, 2018
          Updated by Shailendra Dutt
          pls contact me at [protected]... my complaint is unresolved
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            A
            Ankush Agrawal
            from Satana, Maharashtra
            Mar 31, 2018
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            Address: Dhule, Maharashtra, 425405
            Website: www.sbi.co.in

            Respected sir / madam,
            I am ankush agrawal stay at shirpur dist. Dhule, a/c no.[protected] in state bank of india, shirpur branch.
            Sir / madam, i am depositing in bank cdm on 30/03/2018 rs.700/- without atm card for that sbi accrued charges rs.25/-. When i communicating with branch manager for that by mail. They told that charges accrued as per sbi.
            Mostly atm closed, a/c in atm mostly switch off. Then why bank accrued bank charges.
            Please reverse charges which is deduct by bank and guideline to bank give customer satisfaction service.
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              L
              Laxman ekilwale
              from Solapur, Maharashtra
              Mar 31, 2018
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              Address: Jalna, Maharashtra, 431501

              Respected sir i am laxman rangnath ekilwale from partur dist jalna maharastra. Sir on 27 march 2018 i use my atm card no.[protected] for widroling 10000 rs in the atm of maharastra state bank branch partur at 7.00 am. When i use my card money does not come from the atm but we get massage deduction of 10000 rs in my salary account no.[protected] sbi branch partur if sbin0005532 micr 43002499. So sir i requested to u please help me to refunding 10000rs in my salary account. My mo. No [protected] and gmail [protected]@gmail.com
              State Bank of India [SBI] customer support has been notified about the posted complaint.
              Mar 31, 2018
              Updated by Laxman ekilwale
              Help help
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                M
                Muna719
                from Bengaluru, Karnataka
                Mar 31, 2018
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                Address: Kendujhar, Odisha, 758035

                I have requested to change the registered mobile number. And sbi not changed the registered mobile number completely.
                Still the old phone number is exist in the profile. So whenever i am changing anything online, sbi sends otp to old mobile number. Nothing can be changeable online because o[censored]navailability of otp.
                But transaction alerts' are triggering to new number.
                State Bank of India [SBI] customer support has been notified about the posted complaint.
                Mar 31, 2018
                Updated by Muna719
                I have requested to change the registered mobile number. And SBI not changed the registered mobile number completely.
                Still the old phone number is exist in the profile. So whenever I am changing anything online, SBI sends OTP to old mobile number. Nothing can be changeable online because o[censored]navailability of OTP.
                But transaction alerts' are triggering to new number like deposits and withdraws.
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                  K
                  Kartik1981
                  from Mainpuri, Uttar Pradesh
                  Mar 31, 2018
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                  Address: 396230

                  Sir,
                  My self mr kartik pradhan. I have an saving account with silvassa branch (Sbin0006586).
                  I have lost my registered mobile number [protected]. But i also go to my sbi home branch silvassa 4times to update my new number [protected].
                  All times sbi staff told me that my number is already changed. But i have not found any sms about my tnx for sbi.
                  And i also could not use netbanking due to my new number is not updated.
                  Pls update it.

                  Kartik man i pradhan
                  A/c no-[protected]
                  Old no-[protected]
                  New no-[protected]
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    S
                    Sajitha Abhilash
                    from Chennai, Tamil Nadu
                    Mar 31, 2018
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                    Address: Udaipur, Rajasthan, 313001
                    Website: sbicreditcard.com

                    Myself s. Abhilash is using sbi crdit card sine last 6 months. On 8th mar i tried to book a flight ticket in goibibo using sbi credit card and the transaction was not completed but a payment of rs.12612/- was deducted from account. Since the transaction was not completed i had booked the ticket using my hdfc card. Normally all other banks will auto reverse the payment wihin 2-3 days if the transaction is not completed. But the the payment was not reversed and i contacted sbi credit card consumer care and launched a complaint. Till date payment is not reversed and the team is saying the resolving period is 120 days. I cannot understand the logic of 4 months resolving time to confirm a transaction with the merchant. And meanwhile they are asking me to settle the payment otherwise interest will be levied!!! I would like to know if i make the payment then i will get interest back from sbi at the rate what they are charging from consumer!!!. It is pathetic experience and i don't want to use this sbi card anymore. Kindly help me to get the transaction reversed.
                    +1 photos
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                      R
                      Ramkabilash
                      from Dhanwar, Jharkhand
                      Mar 31, 2018
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                      Address: 841301
                      Website: [email protected]

                      Date on incident - 31 mar 2018
                      Client no.-[protected]
                      I have dsp account in naval base kochi sbi branch. Presently i m on leave in chapra bihar. I have visited rcc sbi branch (Ifsc code sbin0003614) for making a draft but branch manager said that your account in other branch, i cannot make a draft through cheque. But my cheque is multi - city cheque. When i said that you gave written reply than he ignored and quarreled. What i do please respond.
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        A
                        Anila Sivankutty
                        from Hyderabad, Telangana
                        Mar 31, 2018
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                        Address: Hyderabad, Andhra Pradesh, 500055

                        On 2nd feb 2018 my credit card swipe has happened twice without my knowledge for rs.7000/- each. No otp was generated in my cell but just received debit messages. When investigated further i see otp is generated only in my email.

                        I have raised my complaint through dispute transaction form with sbi card charge back team and they just replied otp was successfully generated in my cell and they cannot do any thing in favour. Where as i did not receive any message in my cell.

                        In spite of me repeatedly asking them in email where and what for this transaction is made. They always replied back only stating otp is successfully generated in my cell and make the payment on time.

                        Finally i approached cyber crime, hitech city, hyderabad and lodge the complaint. And check what to do with amount as its an disputed amount.
                        They advice me to give the copy of police complaint raised by me to the credit card team. I have forwarded this complaint to sbi charge back team.

                        But to my surprise even when they know this is an disputed amount and police is investigating it i receive a message that now i need to pay rs. 16, 825 (Interest and fine is added) and its overdue. How can sbi credit card team do this with a customer on an disputed amount.

                        Government things of cashless india. But if such incident increase india will not achieve that and people will loose trust with such an esteemed nationalized bank also this will now effect by cbil score without my fault.
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          D
                          dhuva
                          from Bengaluru, Karnataka
                          Mar 31, 2018
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                          Address: Kodagu, Karnataka, 571218

                          As i received a phone call about my card update information i had to disclose my card no and the cvv but the person has debited the amount from my account and the balance is nil now pls check into the matter and can my amount be reimbursed to my account this complaint is lodged by me in order to give you all a reminder that your bank name is being used to get the card no and for fraudulent transactions we need to check into these people who are misusing bank details in the name o[censored]pdating the card.
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            R
                            Ratul gogoi
                            from Silchar, Assam
                            Mar 31, 2018
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                            Address: Jorhat, Assam, 785630
                            Website: Amazon

                            To,
                            The chief branch manager
                            State bank of india
                            Main branch

                            Subject: charge dispute "refund never processed"

                            Dear sir

                            A refund of 15065 rupees was successfully processed on 19 january 2018 to my account. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

                            I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

                            I have confirmed with amazon and they have successfully processed the refund
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              N
                              Nikhil Tb
                              Mar 30, 2018
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                              Recently sbi has removed the quick transfer option from their net banking. It was used to transfer funds instantly up to 10000rs per day.

                              So now even to transfer 100 rs immediately we have to add beneficiary account details and have to wait 4 days to transfer amount. I feel it makes net banking almost useless for immediate use.

                              Is this the way sbi promoting cashless transaction?
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                K
                                Kapil Majethiya
                                from Morbi, Gujarat
                                Mar 30, 2018
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                                Address: 370001

                                I am trying to make payment at yatra.com but it got failed continuously and customer care is asking to call yatra customer care and they are asking to contact sbi customer care and problem is still unsolved. If price of my flight got increased who is responsible for this and who will pay the remaining ammount.
                                I have always faced problem with sbi customer care and this time also i think i have mad big mistake that i am using sbi card.
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
                                Dear Kapil,

                                We regret for the inconvenience caused to you!

                                We would request you to kindly share the registered e-mail Id along with transaction amount and date of transaction to enable us to assist you.

                                Thanks
                                Yatra Care
                                Dear Kapil,

                                Greetings from Yatra.com!

                                We hereby would like to remind you to share the required details. This will enable us to assist you in resolving your concerns.

                                Regards
                                Yatra Care
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                                  N
                                  Nilkanth Pawar
                                  from Aurangabad, Maharashtra
                                  Mar 30, 2018
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                                  Address: 425116

                                  Please sir,
                                  सदर transaction मधुन झालेला व्यवहार पुर्ण झालेला नाही कृपया समोरच्या पार्टीला अजुनही रक्कम मिळालेली नाही कृपया संबधितास रक्कम मिळावी किंवा माझ्या खात्यात रक्कम जमा करण्यात यावी हि विनंती
                                  N p pawar

                                  Reply
                                  Dear sir/madam,

                                  As per our records funds has been credited to your beneficiary account (Central bank of india), based on aadhar number,

                                  Kindly ask beneficiary to check with the bank and update the status.

                                  Note: aadhar based transactions are routed to that bank where aadhar number has been mapped/seeded at the latest, means the bank account number which is mapped to that aadhar number most lately, that bank/account will receive the credit.

                                  Regards,

                                  Himabindu. M

                                  Upi ops support

                                  Online operations

                                  National payment corporation of india.

                                  परतु संबधित व्यक्तीचे अॉकाऊट सेंट्रल बँक शाखेत नाही,

                                  आय डी बी आय बँक jalgaon


                                  बँक ऑफ महाराष्ट्र jalgaon मध्ये आहे,
                                  कृपया त्या बँक जमा करण्यांत तावे हि नम्र विनंती
                                  N p pawar
                                  +1 photos
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    V
                                    v.k. Mishra
                                    from Gandarbal, Jammu and Kashmir
                                    Mar 30, 2018
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                                    Address: Lucknow, Uttar Pradesh, 123
                                    Website: Jio apps to attch Sbi net banking

                                    Respected
                                    Sir
                                    Madam
                                    My request is sir my ac no [protected] nam vinod kumar mishra is placed in south city branch raibareli rode lucknow,
                                    Sir i'm net banking use in mobile doing 3 transaction, my (1) first transaction is rs 549, in manth off december ebay preaches & (2) transaction in month off 14 feb 2018 recharge jio mobile no, [protected] rs 399, jio info com, & (3) next transaction is 30-march 2018 today mobile no [protected], rs 449, recharge jio no,

                                    I'm talking marchente costumer side &told them your transaction is diclaind, & just talking sbi costumer side & told them your transaction success fully, samtime day gone sir only up down is costumer service not com refund my ac ¬ recharge my no,

                                    Plz help me sir
                                    Date you're fethe fully
                                    [protected].
                                    Vinod kumar mishra
                                    Ac no [protected]
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                      S
                                      saba11
                                      from Chidambaram, Tamil Nadu
                                      Mar 30, 2018
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                                      Hello sbi,
                                      My father got a call from today from sbi credit card agent and since my father has no idea on that, he told me to speak with him. I introduced with him and he is convincing us to have a credit card. I told him that we don't have a necessity to have a credit card. While speaking, he started yelling in bad words which i cant even bear or disclose here. His number is[protected], he didn't mentioned his name. Request you to take necessary action on this.

                                      Thank you.
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                        S
                                        sbosescientist
                                        from Raigarh, Chhattisgarh
                                        Mar 30, 2018
                                        Resolved
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                                        Resolved

                                        Address: Raigarh, Chhattisgarh, 496001

                                        I have a salary account at sbi raigarh branch (Ifsc code: sbin0000460). I have taken a loan in 2015. During this, the loan manager told me for a sbi life policy with rs 8300 /- yearly premium. After that when i came for a loan in 2017, they also forced me for a policy (Loan manager mr. Jha and manager mr. Biswas) and told me that as per rbi instruction i had to take the policy unless my loan would not be granted. Rs. 30, 000/- has been deducted from my loan.
                                        Now i am unable to maintain both policies. Recently i have surrendered my first policy. But sbi life staffs said that i can not surrender my second policy.
                                        Today i notice that amount rs.8499/- has been deducted from my account for the premium of my first policy, which i have already submitted for surrender. Moreover i have never registered the policy for auto debit.
                                        I request the authority concern to take necessary actions against sbi raigarh main branch.
                                        May 6, 2018
                                        Complaint marked as Resolved 
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                                        Verified Support
                                        Apr 02, 2018
                                        State Bank of India [SBI] Customer Care's response
                                        Dear Customer,

                                        We acknowledge your concern. We request you to mail us your policy number and contact details along with best time to call you on our official email address - [protected]@sbilife.co.in.

                                        Since details shared in this forum are protected and not visible to us due to security concerns. Hence, once mailed then please confirm us here along with your email address so that our team can trace your mail and connect with you for further discussion.

                                        Thanks & Regards,
                                        SBI Life Insurance - Customer Care
                                        Verified Support
                                        Apr 05, 2018
                                        State Bank of India [SBI] Customer Care's response
                                        Dear Customer,

                                        We have not received requested details till date via email on our official email address - [protected]@sbilife.co.in, hence as per our company policy, we are closing the loop here. Please reply us here, in case you need our assistance or wish to re-initiate the conversation.

                                        Since details shared in this forum are protected and not visible to us due to security concerns. Hence, once mailed then please confirm us here along with your email address so that our team can trace your mail and connect with you for further discussion.

                                        Thanks & Regards,
                                        SBI Life Insurance - Customer Care
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