State Bank Of India [SBI] — Bad customer support in credit card section

Address: 560032

Website: SBI

Dear Sir/Ma'am,

I (Sneha K Ravishankar) had applied for a SBI credit card via a friend and after getting call from customer support, we came to a conclusion that I will submit the documents for further verification and also I told them I will discuss the same with my Hubby and let them know. The customer care executive suggested me that since my husband has a SBI credit card then I can rather choose to go for an Add-On card then going for another card where I will have to pay yearly charges. I asked him to call me after a couple of days where I told him that I as per his suggestion I will go for the add-on card, he got angry and raied his voice and later I receive a message from SBI stating that I do not have sufficient CIBIL credit history and hence they are unable to issue me a card. This is a false statement and I want this to be taken back and an apology for such wrong information. This kind of review spoils my image and this is highly unacceptable.

Name: Sneha K Ravishankar
Email: [protected]@gmail.com