State Bank Of India [SBI] — Balance not credited in my Fastag account.

Address:

India

I have recharged my SBI Fastag through Phonepe but the balance has not updated in the fastag wallet. When I contacted phonepe about the same they raised a query and responded that the bank has confirmed the payment. But when I contact the fastag customer support they denied any txn from Phonepe in my Phonepe, I contacted the bank helpline but they asked me to contact Phonepe Support and Phonepe is asking me to contact the bank only. It's been 30 days my money is stuck and yet get any satisfactory answers from both the parties.
The fastag details are as follows
Mob no. - [protected]
Name - Ashok Garg
The txn details are as follows
Upi id - [protected]@ybl
UPI bank - SBI
Name - Achal Garg
UTR No. - T2102281606054040304788

Kindly help me with this or else I'll lose my money.
Thank you.