State Bank Of India [SBI] — Bank manager did not allow me to submit form 15g

Address: Alappuzha, Kerala, 688533

Hi,

I am an existing customer with savings account # 570xxxxxx86 at kuthiathode branch in kerala. i am primarily located in bangalore. on 13th april 2017, i have visited my home branch in kerala, alappuzha, kuthiathode sbi (old sbt) to submit form 15g for this fy. but the bank manager did not allow me to submit the same telling the network was down. she also told me to come on 24th april with another statement on my total income and she was not willing to allow me form 15g submission that day. i was very disappointed with the very un-polite and rude behaviour of this manager. she doesn't even know how to behave to the customers. previous managers were far better when compared to the present one. i am also seriously thinking to take out all my fds from sbi to some other bank.

Sbi is not allowing to submit the form-15g online like other banks. their service charges and penalties are high when compared to other banks. but the customer service they provide is pathetic when compared to others. no response to the mails and the phone officers always say to contact branch. for outsiders, its a pain to come on the dates the bank provides to submit form-15g. please help me on this.

~jayakumar