State Bank Of India [SBI] — bharat qr code pmt

Address: 141001

I have paid rs 200 via bharat qr code shown in tatasky box message from my sbi anywhere app. On 31.08.2017. The qr txn ref is 724319a00107. Txn no is not shown in statement. Money was deducted but it didn't reach tata sky (As per them). When i contacted tata sky, they say it will be done by respective bank and i couldn't find bharat qr helpline.. So problematic. No bharat qr helpline & tata sky has shown the door to contact bank. I don't know where to go. Pls help