[Resolved] State Bank Of India [SBI] — billing related issue & service not provided

Jasobanta barik

from Bhopal, Madhya Pradesh

Jul 25, 2018

Address: Surat, Gujarat, 395097

Dear sir,
I would like to inform you that, saveral time trying to contacting customer care executive for redeem reward point & billing related issue. But there system no any option for connecting executive and register for call back no any response from service center.
How to paid annually card charge without any service.
How to redeem reward point...
Please resolve the issue.

With regards
Jasobanta barik

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Sep 27, 2018

Complaint marked as Resolved

State Bank of India [SBI] customer support has been notified about the posted complaint.

Verified Support

Aug 27, 2018

State Bank of India [SBI] Customer Care's response Dear Jasobanta barik, Apologies for any inconvenience caused. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 65309 in your mail to enable us to address your concern on priority.

Aug 28, 2018

Updated by Jasobanta barik Dear sir,
I would like to inform you that, saveral time trying to contacting customer care executive for redeem reward point & billing related issue. But there system no any option for connecting executive and register for call back no any response from service center.
How to paid annually card charge without any service.
How to redeem reward point...
Please resolve the issue.

Credit card no.- [protected]
Mobile no. - [protected]

With regards
Jasobanta barik