State Bank Of India [SBI] — buddy is not working

Address: Jalpaiguri, West Bengal

Sir, i my buddy ac is not working since 20 day due to wrong pin no several times i call customer office and several times i went sbi branch office at dhupguri at jalpaiguri district, but i don't get help from any side, so please help me, to open my buddy ac, how to open my buddy, in bank no one have time to help me, they only say call toll free number they will help you, kindly help me to open my buddy ac, thanking you