State Bank Of India [SBI] — car loan account

Address: 560010

Website: www.sbi.co.in & www.sbi.com

I have taken a car loan with sbi and i am paying the emi since 2013 jan. Their website is so complicated to login. Website should be to help customers navigate better. Even when you call them, we are directed to the branch from where we have taken the loan. I stay in rajaji nagar and to get any information on the car loan, i need to travel all the way to hosur road. This causes lot of hazel to travel, cost involved and need to take leave as entire day goes there. Please improve your online service.