State Bank Of India [SBI] — car loan emi did not stopped after clearing the emi

Address: Hyderabad, Andhra Pradesh, 500060

I have taken loan from sbh (Now sbi) 3 years ago and closed the loan on 15th july 2017. My bank account is hdfc from which monthly emi used deduct from. On the day which i repaid the complete loan amount, the branch manager has given me noc letter where i can submit to the rta and proceed with rta formalities.

The normal procedure is the bank should inform the other bank to stop the emi deduction as i clearded the loan.in my case it would be sbh/sbi should inform hdfc to stop deducting the emi.

Now this month (Hdfc) has deducted regular emi of rs. 14, 500 for month of august. Which doesn't supposed to be happen.

I have been talking to sbh manager to resolve this issue but he is reckless about my request and behaving strangely. He himself answers my phone call and says he not the manager and asks me to call him back after sometime.

Please help me how to approach and who should i be approaching?

Attached the loan closing certificate.