State Bank Of India [SBI] — Car loan RC late submission charges

Date of Incident : 05/06/2018. 05/07/18, 05/08/18, 05/08/18, 05/09/19, 05/10/18,
client loan no: enclosed in the loan account statement

i took loan for vitarra breeza for 8L in 2018 from SBI bank Golf course road, Gurgaon, India.
complain 1:
At the time of loan disbursement bank manager did not inform me about the RC late payment fee and taken 10 blank check for the EMI deduction. i filed application for auto deduction from my HDFC salary account but that never executed by bank manager. once the all blank check used by the manager. he called me to submit more blank checks in, and i went to bank submit those check and clear the due accumulated. and after reaching bank i asked for the statement of the loan account and to my surprised they have been putting penalty charge of 2950INR for each month, and for 05/06/[protected]INR). 05/07/18 (2950), 05/08/18(2950), 05/09/19 (2950), 05/10/18 (2950), total 17700INR. have been charged. when i asked the bank manager about this why i have not been informed he laughed and said this is systme generated he cant do anything. Why a person dont want to not submit RC and get penalized by late payment. this is complain 1.

Complain 2: since i have given 10 blank checks at start of the loan in Jan 2018, they have charged me Arrear interest every months, since i have given blank signed checks to bank, still i was charged with the late payment arrear interest. i have also filled auto deduction application from my HDFC salary account they promise each time but never initiate the auto deduction from my salary account and when i sent email to bank. the manager simply say sorry and ask to fill the application again. i am enclosing email from the bank also my account statement.
this is very absurd behavior of bank manager and SBI, to exploit the customer.
Resolution: It is bank mistake for not informing me about the RC late submission penalty and continue to charge me for interest arrear inspite the fact they had blank signed checks for EMI. the manager keeps on giving sorry but does nothing. i am enclosing the his acknowledgment of the mistake.
i request to take this complain and resolve it at the earliest by reversing the RC late payment charges and Arrear interest CAPI.