State Bank Of India [SBI] — cash not dispensed from atm yet amount was deducted

sisirchatterjeepurulia

from Kolkata, West Bengal

Jul 25, 2018

Address: 723101

I had tried to withdraw 5000/- on 29th june, 18 morning at ketika, purulia (West bengal) but after making unusual sound the atm showed "transaction timed out" & i got a sms saying "ac no [protected]. Dt of wdl 29.6.18. Atm cash 1492 purulia. Pur". Later i checked the amount got deducted. I complained at the helpcentre & the base branch (Written) too but yet to get any response. It is very tough to move here & there for such a huge amount to a pensioner at this age. Pls help me to get the amount.

My base branch is : drm office branch, adra, west bengal
Mail id : [protected]@gmail.com

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Comments

Jinesh katyal

from Bathinda, Punjab

Jul 26, 2018

He didnt understand other problems and situations and talk harshly like he is only person having stress in whole world and he treats other people like uneducated except and he shows biasness on the basis of his relation with customer.

Kaiksha

from Jasidih, Jharkhand

Jul 26, 2018

I tried to generate pin for my atm and for that I had to get an OTP on my registered mobile number within 24 hrs.
But it's been more than 24 hrs and I'm still unable to receive any OTP through sms on my phone number.
Please help.