State Bank Of India [SBI] — Cash not received from ATM, but amount is debited.

Address:

SBI RAIGANJ, 0162

I was trying to withdraw Rs. 1, 500(one thousand and five hundred) from SBI ATM on 18/01/2021, but cash not received and amount is debited. On next day I contacted home branch and adviced me to contact customer care No.[protected] in which I contacted this No. as well we another No.[protected] including sbi.online.in several times in several dates. They replied that due to technical issue they did not register my complaint and on 27/01/2021, customer care advices again to contact home branch. I submitted a written prayer on 27/01/2021 at home branch attached with original mimi statement which I collected on18/01/2021. But the said debited amount did not reverse in my account till now. Kindly do needful and return my amount.