State Bank Of India [SBI] — change of branch request is not processed

I have put request for change of home branch by sending an email.

I want to shift my account from sbi lonand (Branch code - 007733, ifsc code - sbin0007733) to sbi world trade center pune (Branch code - 16816, ifsc code - sbin0016816).

I have send an reminder email 7 days back, but still request was not processed. Even i have tried to contact lonand branch on their registered landline number, but no one is picking the call..

Its been almost 15 days on requesting for home branch change, but nothing is happening.