State Bank Of India [SBI] — Changing the nature of home loan account from max gain to term loan

Address: 474011

I have submitted an application in the motimahal gwalior branch and requested to change my home loan account from max-gain to term loan and thereafter i want to opt MCLR in order to reduce the intrest, but bank is stating that it can not be changed. no reason has been stated by the branch and compelling to opt MCLR with same nature of Home loan account. if i opt the MCLR i have suffer the loss. my home loan account no. is [protected] first name is Smt Ragini shrivastava and second name is Anil kumar shrivaastava. please look in the matter.