State Bank Of India [SBI] — charge dispute iga new rn4

Address: Kanpur, Uttar Pradesh, 208022

To,
The chief branch manager
State bank of india
Main branch

Subject: charge dispute "refund never processed"

Sir,
A refunds of rs. 8, 398.00 was successfully processed on[protected] to my account by amazon. This amount should have been credited to my sbi account by now, but i have not received the refund yet.

I have called the state bank of india customer service and also the state bank of india branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action has been taken yet.

I confirmed with amazon and they had successfully processed the refund.

Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
My refund reference number - igacbewrn4

My account no is [protected].