State Bank Of India [SBI] — Charge dispute "refund never processed

Address: Mumbai City, Maharashtra, 600001

Website: www.sbi.co.in

Dear sir,

A refund of Rs 179 was processed succesfully on 16 march 2017 to my account. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

I have called the sbi customer service and told them including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken. I have confirmed with amazon and they have succesfully processed the refund

Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund