State Bank Of India [SBI] — charge dispute (refund not processed since july 2018)

Address:

New Delhi, Delhi, 110059

A refund of 1535 rupees was successfully processed on 07 july 2018 to my account. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

I have confirmed with payzapp and they have successfully processed the refund

Kindly go through the charge dispute emails, locate the pending refund and follow the path back to payzapp payment processor to locate the refund.

Refund reference # 74799208187001817276530 and 74799208187001817270178