State Bank Of India [SBI] — Charged Rs575/- for closing an SBI a/c of Senior Citizen.

Address: Jodhpur, Rajasthan, 342008

Website: SBI bank

Dear Sir,
My father is a senior citizen, he closed his SBI a/c, branch CHB Jodhpur, today and was charged Rs 575/- as closing penalty. My question is if am unable to continue an a/c should I be forced to keep the same? No bank charges this fee, then why this bank? Most importantly the bank kept my father wait for 2 days, then today for 2 hours finally deducted this amount which is unfair.
Thanks
P.Chanda