State Bank Of India [SBI] — cheque not cleared - 8 business days have passed

Address: New Delhi, Delhi, 110007

My cheque has been no cleared by sbi, branch number 01421. I submitted my salary cheque of 10, 000 rupees for clearing on 13th september 2017 at 10:30 a. M.in cheque box. On enquiry on 20th sept 2017 i was told that server is down and we can't commit when your cheque will be cleared. I would like to file a formal complaint here and demand clearance of my cheque and compensation for mental stress that i am undergoing due to inaccessibility of my own funds for this long (20 days now).