State Bank Of India [SBI] — collection of amount of cheque collection

Address: 787055

Website: www.sbi.co.in

Sir,
I deposited a cheque (No 034727) of assam gramin vikash bank of amount for collection in branch on 14/08/2017 and it is already 1 and half month, but, till today no collection is taken place. Now everything is in a digital way and till today no amount is deposited in my account, if in a manual way it would not have been collected ever. Importantly whenever i go to branch for enquiry no proper answer is received by me from anybody. One officer sends to another officer and so on. Why is there this type of harassment as i am also a valuable customer of the bank. From tomorrow the festival starts but i have not received my money. Till today, how can we survive. There are some other banks in which the officials are very much gentle and well behaved, so better i withdraw my account from sbi and open a account in some other bank.
Kindly arrange me to get my money as soon as possible or advise me to withdraw the account.

W/r
Prakash commercial
A/c no. [protected]
Sbi, dhakuakhana branch
Phone no: [protected]