State Bank Of India [SBI] — complaint against debited of amount without consent

Address: Kolkata, West Bengal

With due respect, it is submitted that i have been received 02 messages in my mobile number [protected]. One message is -

1. "your loan acxxxxx641751 irregular by inr 6, 643.00. Please contact branch manager ignore if paid."

2. "your loan acxxxxx641751 irregular by inr 13, 011.00. Please contact branch manager ignore if paid"

Accordingly, i checked my net banking loan account and seen that every month sbi has debited interest amount.in this regard, it is also intimated that this type of irregularities had been occurred by the sbi in 02 times and after repeated requested the amount credited in my account.

I am a central government employees and i have salary account vide no.[protected] where every month my salary has been deposited and every month my 04 (Four) home loan amount has been auto debited from my salary account to my loan account in 5th of every month.

On 04.08.2017 i checked my salary account and rs.7000/- has been deducted from my salary account.

In view of the above, today on 04.08.2017, i contacted with the sbi, bikash bhavan, salt lake branch and they are informed that the amount debited as my account is damaged but they dont have provide confirm information and the amount debited manually from my account. They also suggested to contact with racpc behala.

Accordingly, i contact with the racpc behala, new alipore branch. They also dont provide the correct information but they told that it may be sbi life insurance.

In this regard i want to asked to your good office that -

1. How sbi debited amount rs.7000/- manually from my personal salary account to loan account without my consent?

2. Already i was paid the insurance when loan was sanctioned and after that when sanctioned 2nd time rs.100000/- then sbi deducted the amount for another insurance on the same building.

3. This loan sanctioned on the year 2010, and after lapses of 07 years without my permission, or consent sbi debited rs.7000/- from my salary account on 03.08.2017.

In view of the above i decided that my all the loan account and salary account transferred to another bank immediately. It is also requested to explain the reason in which circumstances the amount rs.7000/- debited manually from my salary account without my permission. It is also requested that the amount credited in my account, i dont want any insurance or other things.