[Resolved]  State Bank Of India [SBI] — complaint against fraud transaction and online theft

Address: Lucknow, Uttar Pradesh, 226003

Website: sbicard.co.in

Respected sir

This is to inform u regarding a fraud call from the phone number [protected]

My mother recieved a call from this no at 12.57 the caller described herself as an sbi employee and asked my mother to provide her with her sbi card details or else the card will b blocked.

As my mother is unaware of these online fraudulent activities she, thinking it as a genuine call, complied with the caller's instructions and gave her the details

The caller repeatedly called and asked for the otp coming on my mother's phone and quickly made transactions worth 55000 within 10 mins

The way in which she spoke and the urgency and strictness in her voice made my mother nervous and she did as she was instructed by the caller

Hence i request you to please look in to this matter and provide us with an adequate solution

The undersigned will b looking forward to your reply on this matter an immediate response will be appreciated