State Bank Of India [SBI] — corporate account cheque fraud

Address: Bangalore, Karnataka

Website: www.statebankofindia.com

Dates of incident - 01/08/2017 and 05/08/2017

Client no[protected],[protected]

Incident Description - Incorrect cheques having same cheque numbers as ours which was not issued by our company (Radial Diagnostics Private Limited) has been authorised by State Bank of India. Where as we have with us one of the cheque and the other we have personally cancelled and destroyed the cheque for incorrect payee name. Two of duplicate cheques as ours has been used to withdraw amount from Radial Diagnostics Private Limited Current account.
1. Cheque no - 550562 for amount Rs. 1, 62, 510 withdrawn in the name of Maheshwar T on 01/08/2017
2. Cheque no - 550564 for amount Rs. 1, 89, 610 withdrawn in the name of Maheshwar T on 05/08/2017
We also found out that the Bank had held one more duplicate cheque 550565 dated 07/08/2017 having same cheque number as ours which was produced for clearance by the same person in the branch, as our original cheque with the same number was already cleared to our client.
For any of these transactions we have not received any message from bank or call from bank for holding the cheque dated 07/08/2017.
We are continuously contacting Yelahanka New Town Branch explaining about the fraudulent happenings in our current account with many written letters for refunding our amount to our account from past 25 days. But no one is showing any interest on our issue and they are least bothered about our complaint. They say that they are no where connected to this fraud and cannot help us in any ways. During the 1st week of August we have lost lot of amount due to stop cheques and bouncing of our other client cheques.

Resolution of our complaint - Our Company, Radial Diagnostics is a startup company and recently inaugurated. We are in urgent requirement of amount for our routine business. Even after waiting for so many days, we have found that no proper investigations have been made on our issue by the Bank. They have still not refunded our total amount of Rs. 3.52, 120/-. We are finding very difficult to run our business with that account and also without money.

Kindly look into the matter on priority basis and please give order to State Bank of India, Yelahanka New Town Branch to refund our cheque amounts and also the amounts that we have lost because of this fraud authorisation by the bank.