State Bank Of India [SBI] — Credit card charges even before activation

Address: Pune, Maharashtra, 411021

Hello,

One sbi marketing executive approached me in big bazar and told me about FBB sbi credit card. I asked him about credit card charges, renewal fee etc and he clearly said that there are no such charges for first year.

I signed the document and then SBI agent collected documents via whatsapp, which I feel is not a legitimate process and I confirmed about renewal fee again but Again got same response.

Now, when I got the card, SBI has imposed annual fee and on top of it they are levying interest on it too. I havent even used this card, nor even I got any confirmation call, e-statement but just a plain sms specifying due amount of 1037.

1. Marketing guy played gimmick
2. Documents were collected on whatsapp
3. No proper delivery of information.
4. Bills before activation of card.
5. Interest on annual/joining fee.

How good is SBI in playing such large scale marketing gimmick?
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State Bank of India [SBI] customer support has been notified about the posted complaint.
 
2 Comments

Comments

My account puts on a rs 10000 hold without my knowledge and my available balance is 0 now on in my account. I have not any due loan, credit card loan or any such of this problem. Then why my account is freeze and not on regular status.
The note of 2000 rs is damaged and bank employees are not attending properly

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