State Bank Of India [SBI] — Credit card complaint not resolved from 14 months

Devanshi Damani Shah

Address:

Mumbai Andhari

Iam Devanshi Damani holding sbi credit card from past 12 years never got any mark on my card from day 1 onwards to my notice I mailed and told there executive to convert my eligible amount 165000 into emi of 24 months which was not done and charges of around 12000 charged on my account for almost 1 year after repeated complaints no action took or got any resolution. Hence personally visited sbi back twice at Hyderabad Queens plaza begampet 3rd floor. But as expected no answers hence I forcefully stopped the payment until I get any response.
Today got call from Mr. Praveen and was using non parliamentary words and treathing me to pay the amount instead of resolving the issue. Kindly look into the mater and resolve it thanking you.

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State Bank of India [SBI] customer support has been notified about the posted complaint.

May 10, 2021

Updated by Devanshi Damani Shah Any updates

May 15, 2021

Updated by Devanshi Damani Shah Today some subham gulve called and used non parliamentary words this is not the way to talk. Think they are goons from collection where they talk like this his no. Is [protected] kindly look into this as instead of resolving they are treathing and harassing in this pandemic Covid -19 situation where entire Country is lock down