State Bank Of India [SBI] — credit card fraud on 22nd july 2017

Arungarg81

from New Delhi, Delhi

Aug 3, 2017

Address: New Delhi, Delhi, 110018

Hello,

On 22nd of july i was encountered with a sbi credit card fraud.

Somebody make a payment of 11800 rupees from my credit card without my concern. This pay ment is smoothly proceed in a gaming company account. I dont get any otp or any other security check. So that i will aware about the transaction. My card had a limit of only 3800 rupees but the sbi overlimit my card by 8000 and make 11800 payment clear also.

After this sucessfull fraud payment the scammer again try to make a payment but this time the sbi team block my card and contact me.

I file a registered complaint about this fraud in sbi credit card team. Today i get a message that the case is in not my favour.
I don't know why. Despite being immediately informed by me regarding this fraud payment, they didnt stop this payment.
Please help me.

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State Bank of India [SBI] customer support has been notified about the posted complaint.

Jul 29, 2017

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