State Bank Of India [SBI] — Credit card no. - [protected]

Address: 122002

I have sbi credit card number - [protected] against my fixed deposit of state bank of mysore and on 15 may 2017 i have closed my card by paying all the dues and same day i have applied for lien or hold removal from my f. D of state bank of mysore and on 26 may 2017 i got a text message from sbi with service request number[protected] in which, dear sbi cardholder, your request for fd lien removal for card no. Ending xxxx5665, has been initiated. Your request would be closed within 5 working days. Please note the service request no.[protected] for your reference, has been written but till now i didn't get any responsible feed back rather than there costumer care executive keep on saying that sir your lien will be removed in 2 days please be with us only for 2 days but now it's been more than 10 days and till now my lien has not been removed and i need money very urgently and please i need a serious action against this the supervisors of sbi credit card named rahul, pushpender, sudhanshu whenever i talked with them they said me that your lien will be removed by the evening and they will call me to inform that your lien has been removed but i didn't get any call back from them and i also need action against them they are from sbi cards & payment services pvt ltd. Dlf infinity towers, tower c, 12th floor, block 2, building 3 dlf cyber city, gurugram (Gurgaon)-122002, haryana (India) and they all are supervisors as they told me on phone call
[protected]
[protected]
These are the numbers from which they use to call me.