State Bank Of India [SBI] — Credit card rejected without valid reason

Address: Hyderabad, Andhra Pradesh, 500090

Website: www.sbicard.com/en/eapply/result.page?appId=2008106020535

I have applied for the credit card through your agent and provided all the documents as required. Later two lady executives have called me for verification and completed two steps of the process. They assured me that the CC will be definitely be issued as I meet the criteria and the process is almost done. Finally I've been told that I would be getting a final call from the Head office on the same day for formality - which I haven't received even after a week. So I tracked down the application number on the "track your status" option on your website and to my surprise I have found the below statement,

We regret to inform you that your SBI Card Application could not be processed since it does not meet our policy. We thank you for your time.

I really wanted to know what's the issue here? There was no intimation on the rejection and further - Ive been told otherwise that everything matches your criteria.

I have wasted my time for all the process, and also have rejection on my profile now.

I demand a correct explanation and reasoning on this behavior or issuance of the CC as promised.

Application Number:[protected]
Name: Srikalyan Rokkam

Thanks!