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State Bank of India [SBI]

State Bank Of India [SBI] — Customercare.[protected]@sbi.co.in For Refund of amount 3025.50 Rs deducted from my account.

Address: Mumbai City, Maharashtra
Website: www.passportindia.gov.in

Dear Customercare,

I need your urgent action on this. I have paid 1512.75/- for two times through Dena Bank Debit Card. Both time payment deducted from my account but Payment status shows Failed.

First Transaction Details:
Application Reference Number: 17-[protected]
Given Name: BRIJESH BABULAL PAL
Service Type: FRESH
Type of Application: NORMAL
Fee (Rs.): 1500.00
Transaction Date :[protected]around 8.05 pm)
Payment Status (Internet Banking) Failed
Bank Statement Desc: PASSPORT_SEWA_MOPS/287946/[protected]:04:59/NFI
Dena Bank Transaction ID: S79299975

Second Transaction Details:
Application Reference Number: 17-[protected]
Given Name: BRIJESH BABULAL PAL
Service Type: FRESH
Type of Application: NORMAL
Fee (Rs.): 1500.00
Transaction Date :[protected]around 3.30 pm)
Payment Status (Internet Banking) Failed
Bank Statement Desc: PASSPORT_SEVA_MOPS/712175/[protected]:29:18/NFI
Dena Bank Transaction ID: S81804560

Not able to reach the SBI customer care. I tried reaching the number[protected]. But the number is always engaged. It is quite frustrating. I have already sent many email to customercare.[protected]@sbi.co.in as mentioned in the passport seva site. But absolutely no response.
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State Bank of India [SBI] customer support has been notified about the posted complaint.
Apr 13, 2017
Updated by Kanhaiya Chaurasiya Now its more than one and half month but till date i have not got any refund from SBI and no response from them. I have to apply for passport urgently but without refund amount i can't do.
Please look into this matter and refund my amount as soon as possible.
Apr 18, 2017
Updated by Kanhaiya Chaurasiya No reply till date.
Mar 06, 2018
Updated by Kanhaiya Chaurasiya No reply till date
 
6 Comments

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Comments

Refund
Dear Sir
I was applied passport through a online and transaction through by my brother sbi debit card Rs 1500 on date (26/3/17) it transfer to be failed but my cash to debit. Again I do transaction Rs 1500 on date (8/4/17) it has been done
pls refund my amount

Detail below
Name - rajendra singh
ARN - 17-[protected]
Card type -Rupay debit card
Bank name - state bank
Ac no.[protected]
Ifsc code .SBIN0010627
Total amount- Rs 1500
Date transaction - (26/3/17) and (8/4/17

Pls refund my amount

Thank you
Reply
Challan number[protected] challan deposit date 04/04/2017 journal number[protected] applicant name Piu Halder amount 1500 branch sbi Haridevpur branch code 11530 till passport status is showing payment not revived from bank plz do ok payment soon...
Reply
Dear sir,
I have made a payment of 3025.50 from my pnb debit card, but my payment status is showing failed.. plz refund my amount. So i can go further for passport procedures..

Customer reference no. 17-[protected]
Type - normal
Given name - ruchika navlani
Card Type - pnb debit card
Bank - pnb
Date of transaction - 1 may 2017
Total amount - 3025 rs.
Acount name- yash navlani
Account no.- 021400 [protected]


Plz refund my amount as soon as possible
Reply
I have made an payment of 3025.50 from bank of baroda Visa card but my payment status is showing failed so kindly refund my amount . Then I can go for further passport procedure
First payment on 11 may
And second was on 14 may 2017
ARN number[protected]
Ayushka Mishra
Thank you
Reply
KALE TAMANG
Dear Customer care,

I need your urgent action on this. I have paid 1512.75/- for through Central Bank Debit Card. Payment deducted from my account but Payment status shows Failed.

Transaction Details:
Application Reference Number: 17-[protected]
Given Name: Kale Tamang
Service Type: FRESH
Type of Application: NORMAL
Fee (Rs.): 1500.00
Transaction Date :[protected]around 7or8 pm)
Payment Status (Internet Banking) Fail
Reply
Dear Customer care,

I need your urgent action on this. I have paid 1500/- for through andhra bank (Rupay card). Payment deducted from my account but Payment status shows Failed. it has been 7 working days.

Transaction Details:
Application Reference Number: 18-[protected]
Transaction Id: 80700027
Given Name: Akash Tatikonda
Service Type: FRESH
Type of Application: NORMAL
Fee (Rs.): 1500.00
Transaction Date :15/03/2018
Payment Status: (debit card) Failed
Reply

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