State Bank Of India [SBI] — daily the printing machine inside the bank is not working. and the staffs giving a talk that server not working daily

Address: Sivaganga, Tamil Nadu, 630305

Am complaining against the state bank of india tamilnadu (Devakottai branch)
Here they are always saying that the printing machine is not working inside the bank by saying the stupid reason that the server is not working. Daily we r facing the same trouble. For the past 10 days am struggling with this issue only the printing machine and server is working 1 hour or 2 hour daily. If we ask why questions they are treating like something
I request to take a necessary step against the staff who is holding the printing machine