State Bank Of India [SBI] — decline of rs 18000/- deposit by the cdma machine yesterday at 20:40:37 and took the notes in it.

Address: 110095

Sir, yesterday i. E., 29.05.2018 at 20:38 i went to seemapuri, new delhi a branch of sbi (Branch code 04839) to deposit money through cdma machine installed there in my a/c no [protected] with them a sum of rs.39000/-after prelimnary formalities i placed rs39000/ in the cash deposit box and press enter button after counting machine told to remove some notes which are 9 notes of rs 2000/ amounting to rs 18000/- instead of pressing add more cash option i press accept button resultantly rs 21000/ - credited in my account. I again enter my card and pin at 20:38:45 and complete all instruction came on the screen of cdma and place rs 18000/- in the deposit box and press enter after counting machine accept one note and instruct to remove remaining cash i remove the cash and after correcting them i again placed 8 notes of 2000/- and press enter machine start counting and after few minute its reported that last transaction is declined and a slip came out at 20:40:37 reporting retractedinfo and dnm cnt 2000 and instruct me to ciontact bm of branch.
I request your kind self to please credit my a/c [protected] yasshindra bhardwaj by rs 18000/- of the transaction declined and notes gone in the machine.
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State Bank of India [SBI] customer support has been notified about the posted complaint.
 
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What is the cheque bouncing charge of sbi? when a cheque bounce at the time bank charge one particular amout, and the financing company charge another amount for the same. I need clarity about this matter.

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