State Bank Of India [SBI] — Deduct balance from account is not refunded

Address: 110030

Website: [email protected]

Myself sunil kumar mishra, have an account [protected] in sbi bank parmar katra mughalsarai. I have used my atm card for the cash withdrawl by dcb bank atm in ladosarai new delhi on 07march 2017. I withdraw the amount of 16, 000.00 but the balance deducted from my account is 26, 000.00, it means the transaction of 10, 000.00 is not according me. So i have made a complaint to sbi on 26march 2017 and ticket no is [protected]. After some days they send the document of the investigation but the document is in another format, that can not be easily understood. I have tried several time to get the solution but no one ready to do this. My home branch manager has also shown a little bit interest in this matter, and easily accept the solution of dcb bank.
Sir i want to request to you please try to solve the matter and give the satisfactory response because every source has said that u have to forget this money and close the matter, the probability to get back the deducted balance is very low. This is not fare sir i have the membership of your bank and you are saying that nothing can be done without trying even a single attempt. But i have a hope to rbi that it will give me the hope. Thank u sir.