State Bank Of India [SBI] — dispute on sbi general insurance renewal

Address: Indore, Madhya Pradesh

SBI deducted 500 rs for General insurance policy renewal, Even I am not aware of the policy & Policy number, Pls tell is it worthy for me ?
Even I am not getting a single call regarding my policy, I am shocked when SBI agent Customer care tell me that you have a policy since 10 Feb 2016.

Pls cancel my policy and refund all the amount which is deducted to the policy from the beginning,
I don’t want any relation of this type of working culture. How can anyone deduct money from pocket without customer opinion.
My detail are pasted below-

Name-Harshita Yadav
Acc No.- [protected]
Branch-Fadnis Colony Indore