State Bank Of India [SBI] — dispute transactions done by others

Dayal Kumar J

from Bengaluru, Karnataka

Sep 24, 2017

Address: Bangalore, Karnataka, 560084

Hi team,

Kindly find the total dispute amount listed below with new dispute form attached as well.

Please investigate on this dispute transaction and reverse the total amount mentioned below.

Aud: 180+180 =360
Aud: 70+70=140
Rs: 25401.58

As i told you that these transactions are not done by me.

But still i see statement got generated for rs 27597 for september month 2017.

How can they generate the above amount when i told them to reverse the dispute amount.

Kindly reverse this amount please investigate the dispute amount.

Regards,
Dayal

Was this information helpful?

No (0)

Yes (0)

State Bank of India [SBI] customer support has been notified about the posted complaint.

Sep 27, 2017

Updated by Dayal Kumar J Hi team,

Please be informed you someone from american dollar and australian dollar had swiped on 24 aug, 2017 for rs. 25, 401.58.

I had raised the dispute transaction by filling the form and forwarded sbi bank for investigation. I told them to hold the dispute amount or temporarily reverse the amount. Once the investigation is done and then we can figure out.
But sbi did not do temporarily reverse and stop the amount for next month generation. Now the statement has been generated for september month with additional charges rs, 27597.

Please help me on this issue and figure out the dispute amount reversal for me along with charges.

Kindly check my siibil score for more information, am one of the genuine customers.

I had started this card with 45k as credit limit and now my credit limit is 215k, due to my genuine payments and good track records they increased the limit for me.

I want to withdraw the services once it for all.

Complaint numbers:
1-[protected]/ 1-[protected]

Regards,
Dayal