State Bank Of India [SBI] — Disputed Transaction query is not solved.

Address:

New Delhi

200000 Rs was paid to Triveni Glass and Plywood and Jatin Kumar Mishtri, (merchant) Durg C.G. by credit card on 18/07/2022 but this amount has not been credited to his account. This amount has been debited from my credit card account. So please re-credit 200000 Rs to my credit card account. I had filed a complaint regarding Dispute Transaction ₹200000 dated 18/07/2022 to [protected]@sbicard.com& [protected]@sbicard.comand sent the transaction slip merchant's bank statement along with the dispute form but they closed our complaint. The dispute transaction had not been solved yet. I received a call from a senior manager who had evil behavior and threatened to pay the disputed amount.