State Bank Of India [SBI] — Double payment at merchant store

Address: New Delhi, Delhi, 110075

Website: Onlinesbi

Please note that i mahabir sharma made a payment of inr 1000 at one of the near by petrol pump station. Unfortunately this payment was made twice. But as per merchant he has received it only once.
I made several complaints regarding this but nothing has been done so far.
Regret to inform that iam sbi customer from last 17 years. But i had never expected this from my bank. I have several phone calls regarding my complaint but everything i was just ignored by your staff. They either disconnected my call or just kept my call on waiting after listening to my complaint.
Wish i will receive my hard earned money back. Its not a big amount as such but if i will not take any action our system will never improve and sbi customers will suffer this as always.
Request you to take action as soon as possible. Wish my effort will not go in vain.
Regards,
Retrd. Asst. Cmmdt. Mahabir sharma
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