State Bank Of India [SBI] — edu loan/cibil statement

Address: Alappuzha, Kerala, 688002

Website: sbi.03106@sbi.co.in

SBI offered some concession in interest while closing the education loan account, and my parent accepted the offer without knowing the consequences and closed the account accordingly. But now the seriousness in accepting the offer is faced by me only when the cibil report is taken. Understanding the reputational loss, which is reflected in the CIBIL, my father approached your Alappuzha manager and requested him to accept the written off amount and issue a letter stating that the party remitted full amount of loan arrears and make necessary correction in the cibil report subsequently. But he informed orally that there is no such mechanism in SBI and he cannot do anything and cannot modify the CIBIL remarks “loan written off”. I humbly request you to inform whether I can remit back the amount waived by SBI while closing my educational loan account and give a letter stating that the account is closed without any compromise after accepting the written off amount in the account and make necessary correction subsequently in the CIBIL site. When I enquired the fact with other Banks, there exist such a mechanism in other banks.
Kindly resolve my complaint at the earliest, or else I may be forced to take up the matter with higher authorities for getting justice to me.

Sbi. mullakal branch
Alappuzha . kerala
closed loan account no [protected]
[protected]

my contact no Mr Vahid ( my father) [protected]