State Bank Of India [SBI] — Education loan not approved from last one year due to internal and ego problem

Address: 416405

Respected sir
I am mr. Rohit ramesh kulkarni (B. E mechanical) cell no. [protected] from kavathe mahankal.

We have submitted all required documents related to education loan to sbi bank one year before to mr. Gaykwad at kavathe mahankal branch.
Consumer name - akshay ramesh kulkarni - student of mca.

* he had verified and checked all documents related to sanction of loan and sent file to approval of branch manager mr. Baksh and mr. Gaykwad told that all documents are ok and this will definitely approved from sbi. But mr. Bakshi had ignored us every time and gave unprofessional answers to us for three months.
When we asked reason to him that time mr. Bakshi asked why we had not submitted file to him first? He told that because of submitting file to mr. Gaykwad i am not ready to sanction your file.
But actually mr. Gaykwad were taking care for loan section in kavathe mahankal branch. And due to his ego problem mr. Bakshi were behaving in this manner to us.

* even if we were requesting to mr. Bakshi, every time mr. Bakshi - branch manager of kavathe mahankal, tal - kavathe mahankal, dist - sangli. Were giving arrogant answers to us due to his ego problem.

* 3 months (In feb.17) before we had placed complaint against mr. Bakshi to kolhapur branch and issue were discussed with mr. Mahatre sir (Cell no [protected]).

* as per his directives mr. Bakshi agreed to process loan file and give us commitment that loan will sanction up to end of apr.17
But in 1st week of march.17 again mr. Bakshi had given bank merging reason and postpone the sanction date up to 15th may.

* on 15th may, mr. Balkshi again given different reason to postpone the file reason was transfer of his colleague mr. Gaykwad to another branch that why he has no manpower to process the loan file.

And give assurance that when new joiner will come that time he will process your file, as per his commitment mr. Patil has joined kavathe mahankal branch on 20th may and after discussing with him he had given 25th may date to submission of file.

* on 25th again date postponed to 1st june - reason was mr. Patil has not stable in this branch so there called us on 1st june.

And today mr. Patil said that your documents are not in line with sbi requirement and same documents were checked by mr. Gaykwad in past and that time they had not raised or highlighted this issue.
Because of this we have waste our time for one year and because assurance from both mr. Gaykwad and bakshi we had not submitted application to other bank also and now we have to submit college fee up to 15th june to modern college pune. But now mr. Bakshi is not ready to sanction our loan.

So request you kindly take strong action on branch manager mr. Bakshi and ask him to process our loan file.