State Bank Of India [SBI] — education loan regarding

Address: Bellary, Karnataka, 583104

I was submit an application to the sbm (Now it is merge with sbi) main branch, bellary on[protected] regarding education loan for my son along with relevant documents and signature. Till date the loan is not sanctioned. Whenever i asked the concerned officer, they told that because of the merging of banks my application is not sanction. Please solve.
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