State Bank Of India [SBI] — erroneous payment through net banking

On 28.7.2017 at about 6pm i tried to book a ticket of vistara airways
(Tata sia airlines ltd) through net banking. After observing all procedures required for net banking, the payment of rs 5166 has been confirmed by your bank (Transaction ref being igabspoha4) from my bank a/c no.[protected]. But the airways informed that they have not received payment due to some problems and no ticket was booked.
Under the circumstances, i would request you to kindly arrange to refund the amount to my bank account.
Thanking you,
Yours faithfully,
Prasanta sengupta
Phone: [protected]
Account holder, sbi, garulia branch, pin 743133
A/c no: [protected]