State Bank Of India [SBI] — excess interest in housing loan

Address: Bathinda, Punjab, 151201

Website: state bank of patiala/ india

To,
The manager,
State bank of patiala/ state bank of india,
Civil lines, bathinda.

R/sir,
I am having my salary account with you for the last 21 years. I took a house loan of about 23 lakhs from your branch in nov, 2011 @ interest rate of 10.4%. I have paid most of the loan amount. Recently i came to know that interest rate on home loan has been reduced to 8.6% about 2 years back. I was never informed about this. Recently when i visited your bank regarding this. Interest rate on remaining amount has been reduced to 8.6 % w. E. F. May, 2017. But i have not been refunded the extra amount till now. Please deposit the extra amount charged from my account immediately and oblige.
Thanking you.

Dr. Rajendra bhooshan,
Acccount no. [protected]
Civil hospital, goniana distt bathinda