[Resolved]  State Bank Of India [SBI] — Failed payment but got deducted from my account

Address: Mumbai City, Maharashtra, 400004
Website: [email protected]

Sir/Mam yesterday while renewing my daughters passport online i did the payment online through my hdfc visa credit card the amount Rs.1525.35 got spent from my cc of which i got the sms on my cell phone that u ve spent 1525.35 but after submitting the details it appeared on my pc screen that payment has been failed i dont know the reason but i want the money spent to be refunded at earliest and now how proceed again to renew the passport shall i do it immediately or else wait the refund than go for it again.
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Aug 7, 2021
Complaint marked as Resolved 
State Bank of India [SBI] customer support has been notified about the posted complaint.
 
1 Comment

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Dear Customer,

I request you to share your card, transaction and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

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