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State Bank Of India [SBI] — Failed transaction but money debited and not refunded

Failed online transaction on 10 January 2024 but money of rs 5000 debited and is not credited. No sbi employee is cooperating with me.
Please refund my money as early as possible. My earning is less to continue my livelihood.
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    +91 80 2659 9990
    State Bank of India [SBI] Address
    No.65, St Marks Road, Bangalore, Karnataka, India - 560001
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