State Bank Of India [SBI] — Fastag confirmation is awaited

Hello
I'm ajay madhukar nagre
ive recharged the sbi fastag of rs1000
on 17 th feb n the money has been detucted from my bank but still the confirmation is awaited
n yesterday on 3rd march ive again recharge the fastag id of rs 350 still it shows the same money is deducting n we are facing many problems on toll naka
n we are complainting it since from one month no one is responsing . the payment is done through paytm